When you think of Star Tech Ltd, images of high-end computer hardware, gadgets, and accessories likely come to mind. But what many don’t know is that, the tech retail giant has quietly expanded its product portfolio to include mobile phones—positioning itself as one of the country’s leading sellers of genuine, top-tier smartphones.
Though Star Tech’s mobile offerings may not have garnered the attention they deserve, the company has been selling smartphones for nearly three years. With exclusive partnerships with some of the world’s top mobile brands, Star Tech ensures that customers receive only 100% genuine mobile phones, with full manufacturer warranties.
A Quiet Transition, But a Bold One
For years, Star Tech’s reputation has been firmly rooted in computer sales, building trust with customers who rely on its expertise in technology and customer service. Yet, in a move that surprised many, the company ventured into the mobile phone space in 2023, offering phones ranging from high-end flagships to affordable models.
“We’ve always been committed to offering the best tech products to our customers,” says Md Sajedur Rahman, Director of E-Commerce, Web & Media at Star Tech Ltd. “Expanding into smartphones was a natural step for us. We saw an increasing demand for mobile phones, and with our existing commitment to quality, it made sense to offer the same level of service in this category.”
No Unofficial Phones: Only Genuine Devices
What truly sets Star Tech apart from other retailers is its strict policy against selling unofficial or grey-market mobile phones. Unlike some competitors, which often deal in unlicensed or imported smartphones, Star Tech only sells genuine devices that are officially authorized by global brands. This ensures that every phone sold comes with full brand warranty and access to after-sales services.
“We do not sell any unofficial or illegal phones,” adds Rahman. “We have signed agreements with all the top mobile brands, so our customers can trust that they are getting authentic devices, with full warranty coverage, and all the benefits that come with it.”
A Broad Selection: From Smartphones to Feature Phones
While Star Tech has gained attention for its high-end smartphones from brands like Apple, Samsung, and Xiaomi, its mobile collection extends beyond the flagship devices. The retailer offers a solid range of feature phones and button phones, catering to customers who prefer simplicity over complex touchscreens or apps. These phones are particularly popular among older generations and those who need a reliable, easy-to-use device for basic calls and texting.
“We want to be a one-stop shop for all mobile needs, whether you’re after the latest iPhone or a simple feature phone,” says Rahman. “We understand that not everyone needs a smartphone, and that’s why we offer a range of options that suit all kinds of users.”
Growing Trust and Expanding Reach
While Star Tech’s entry into the mobile phone market was met with limited fanfare, word is spreading. As more customers discover the brand’s commitment to genuine products and excellent customer service, sales have steadily grown. Star Tech has increasingly gained traction among consumers who prioritize authenticity and reliability when it comes to buying mobile phones in Bangladesh.
With an expanding range of mobile phones and accessories, Star Tech online shop is positioning itself as one of the go-to destinations for tech products in Bangladesh. The company’s emphasis on quality and customer care is central to its business model, with a focus on educating consumers and offering in-depth product knowledge.
The Road Ahead: Expanding the Tech Ecosystem
Looking ahead, Star Tech is planning to further expand its mobile phone offerings. According to Rahman, there are plans to include even more models from both local and international brands in the near future. Additionally, the company is working to enhance its online shopping experience to make it even easier for customers to browse, purchase, and have their mobile phones delivered directly to their doorstep.
“We’re excited about the future,” Rahman says. “The mobile phone industry in Bangladesh is growing rapidly, and we believe there’s a significant opportunity to serve our customers with the best products and services. Our commitment to quality, authenticity, and customer care will remain the cornerstone of everything we do.”
Final Thoughts: A One-Stop Destination for All Things Tech
Star Tech’s evolution from just a computer retailer to a full-fledged mobile phone destination has been an understated yet impressive transformation. In a short period of time, the company has positioned itself as a trusted source for both high-end smartphones and feature phones—each backed by official warranties and genuine products.
As mobile technology continues to evolve and customer expectations rise, Star Tech’s strategy of providing reliable, high-quality products and superior customer service is likely to solidify its place as Bangladesh’s go-to tech retailer for years to come. Whether you're upgrading to the latest flagship phone or looking for a simple feature phone, Star Tech Ltd has become a true one-stop shop for all things tech.